Tailored Care Management provides a single care manager who listens to your needs and coordinates care with all your providers.
Your care manager helps with unmet needs such as housing, food, transportation, personal safety, employment, etc.
Your Care Manager will:
Work to understand where you are now and walk with you to where you’d like to be.
Complete a Tailored Care Management Assessment to determine your unique needs.
Work directly with you to form a wholistic plan that will address your unique needs.
Assist you with accessing and navigating the resources you deserve such as transportation, food, housing, and physical and behavioral health resources.
Bring together the people that care for you such as your therapist, your doctors, your family, and the community services that will help and empower you to live a productive and successful life.
Communication
Communication can be done by phone, email, patient portal and in person.
Location and Frequency
In person meetings can occur in your home/community, at already scheduled appointments with providers, and in any of our offices.
Frequency is determined by your needs and preferences.
Who Is Eligible?
You must be enrolled or eligible for enrollment in a Medicaid Tailored Plan
Tailored Care Management is not available if you have a Medicaid Standard Plan or are receiving Assertive Community Treatment (ACT), Tailored Care Management for At Risk Children (CMARC), or High Fidelity Wrap Around (HFW)
Tailored Care Management does not replace any of your current services.
It is an additional service available to help navigate your physical and behavioral health needs.
