Hope Services provides a comprehensive array of service to ensure the best outcomes for the patients and families we serve.
Hope Services strives to provide patients and families with services and appointment times that meet the family’s needs.
Regular attendance in recommended services and consistent communication are essential to successful treatment outcomes.
This includes in person and telehealth appointments.
For in-office therapy services, we ask that parents/guardians remain in the office while their child is in their appointment.
Communicate with the therapist if alternative arrangements need to be made.
For virtual therapy services, we ask that parents/guardians are accessible via phone during the timeframe of their child’s therapy session.
Hope Services, LLC requires that if an appointment need to be cancelled, the patient/family cancels at least 24 hours before the scheduled appointment.
Appointments can be cancelled via telephone or email.
Failure to maintain scheduled appointments in one service may result in being discharged from ALL services.
We understand that there may be times in which patients/families may need to suspend treatment for a period. If this situation occurs, it must be discussed with your treatment provider before suspending services so that an appropriate plan will be developed.
For Outpatient Therapy and Medication Management, if you don’t give prior notification, we might complete an administrative discharge when a patient or family stops participating for a period of 30 days.
For enhanced services (IIH, Day Treatment, PHP, IOP) this might happen when a patient or family stops participating for a period of 10 business days.
